# Support Lead Morning View

<Card title="Ticket Overview">
<Columns>
<Stat label="Open tickets" value="24" tone="warning" icon="ticket" />
<Stat label="Avg first response" value="1.8 h" tone="success" icon="clock" change="-12% vs last week" />
<Stat label="Unassigned" value="5" tone="danger" icon="user-circle" />
<Stat label="SLA at risk" value="3" tone="danger" icon="alert" />
</Columns>
</Card>

<Card title="Recent Tickets">
<Checkboxes label="Filter" options="High priority only" name="priority-filter" />
<Columns>
<Tabs>
<Tab title="All tickets">
| Ticket | Subject | Priority | Status |
|---|---|---|---|
| #4821 | Payment gateway timeout on checkout | <Badge tone="danger">High</Badge> | Open |
| #4820 | Unable to reset password after SSO update | <Badge tone="danger">High</Badge> | Open |
| #4819 | API rate limit question for enterprise plan | <Badge tone="info">Medium</Badge> | Open |
| #4818 | Billing invoice missing line items | <Badge tone="warning">Medium</Badge> | Open |
| #4817 | Feature request: dark mode for dashboard | <Badge tone="neutral">Low</Badge> | Open |
</Tabs>
<Tab title="High priority only">
| Ticket | Subject | Priority | Status |
|---|---|---|---|
| #4821 | Payment gateway timeout on checkout | <Badge tone="danger">High</Badge> | Open |
| #4820 | Unable to reset password after SSO update | <Badge tone="danger">High</Badge> | Open |
</Tabs>
</Columns>
</Card>

<Card title="Quick actions">
<Columns>
<Button variant="primary" icon="plus">New ticket</Button>
<Button variant="secondary" icon="chart-line">View SLA report</Button>
</Columns>
</Card>

<Card title="New ticket">
<Form name="new-ticket">
<Input label="Customer name" placeholder="Jane Smith" required="true" />
<Input label="Subject" placeholder="Brief summary of the issue" required="true" />
<Select label="Priority" options="Low | Medium | High" placeholder="Select priority" required="true" />
<TextArea label="Description" placeholder="Full details of the issue" rows="4" required="true" />
<Button>Create ticket</Button>
</Form>
</Card>

<Card title="This week's trend">
<Chart type="bar" title="Tickets created vs resolved" x="Day" y="Count">
| Day | Created | Resolved |
|---|---|---|
| Mon | 14 | 11 |
| Tue | 18 | 15 |
| Wed | 12 | 14 |
| Thu | 16 | 13 |
| Fri | 9 | 8 |
</Chart>
</Card>

<FollowUps>
- Show me the SLA breach details for the 3 at-risk tickets
- Who's currently assigned to the high-priority tickets?
- What's the trend in first-response time over the last month?
</FollowUps>