# Live-Ops Command Center

<Callout tone="info" title="Live now">Mid-season update is live — 3 events running, 2 experiments active. Watch EU-West latency closely.

<Columns>
<Stat label="Players online" value="48,291" change="+6.2% vs 1h ago" icon="users" tone="success" />
<Stat label="Daily active" value="312,480" change="+4.1% vs yesterday" icon="calendar" />
<Stat label="Monthly active" value="1,842,907" change="+2.3% vs last week" icon="chart-line" />
<Stat label="Revenue today" value="$84,320" change="+12.8% vs same time yesterday" icon="currency-dollar" tone="success" />
<Stat label="Revenue per user" value="$0.27" change="+3.4% vs yesterday" icon="trend-up" />
</Columns>
</Callout>

<Card title="Session length — last 14 days">
<Chart type="line" x="Date" y="Minutes">
| Date | Avg session |
|---|---|
| Apr 1 | 31.2 |
| Apr 2 | 30.8 |
| Apr 3 | 32.1 |
| Apr 4 | 33.4 |
| Apr 5 | 34.0 |
| Apr 6 | 35.2 |
| Apr 7 | 36.1 |
| Apr 8 | 35.8 |
| Apr 9 | 34.9 |
| Apr 10 | 35.5 |
| Apr 11 | 36.8 |
| Apr 12 | 37.2 |
| Apr 13 | 38.0 |
| Apr 14 | 37.6 |
</Chart>
</Card>

<Card title="Best-selling items — last 7 days">
| Item | Units sold | Revenue |
|---|---|---|
| Mythic Dragon Skin | 12,480 | $37,440 |
| Battle Pass — Season 7 | 8,215 | $32,860 |
| Emote Pack: Celebration | 6,902 | $6,902 |
| Rare Chest Key ×10 | 5,118 | $10,236 |
| Golden Mount — Phoenix | 3,847 | $30,776 |
| XP Boost ×3 | 2,994 | $2,994 |
</Card>

<Card title="Server region health">
<Columns>
<div>
**NA East** <Badge tone="success">Healthy</Badge>

- Online: 18,204
- Latency: 42 ms
- Error rate: 0.3%
- Queue: none

**NA West** <Badge tone="success">Healthy</Badge>

- Online: 11,830
- Latency: 51 ms
- Error rate: 0.4%

**EU West** <Badge tone="warning">Degraded</Badge>

- Online: 14,672
- Latency: 88 ms
- Error rate: 1.8%
- Queue: 2 min
</div>
<div>
**EU East** <Badge tone="success">Healthy</Badge>

- Online: 3,215
- Latency: 49 ms
- Error rate: 0.2%

**Asia Pacific** <Badge tone="success">Healthy</Badge>

- Online: 8,940
- Latency: 58 ms
- Error rate: 0.5%

**South America** <Badge tone="neutral">Stable</Badge>

- Online: 2,430
- Latency: 74 ms
- Error rate: 0.8%
</div>
</Columns>
</Card>

<Card title="Crash rate by app version">
<Chart type="bar" x="Version" y="Crash rate (%)">
| Version | Crash rate |
|---|---|
| 3.2.1 | 0.4 |
| 3.2.0 | 0.6 |
| 3.1.9 | 1.2 |
| 3.1.8 | 2.8 |
| 3.1.7 | 4.1 |
</Chart>
<Callout tone="warning" title="Action needed">Version 3.1.8 and older show elevated crash rates. Consider forced update after hotfix ships.</Callout>
</Card>

<Card title="Live events">
<Columns>
<div>
**Running now**

- **Spring Festival** — ends in 2d 14h — participation: 142,380
- **Double XP Weekend** — ends in 1d 06h — participation: 98,210
- **Boss Rush: Infernal** — ends in 4h — participation: 61,904
</div>
<div>
**Upcoming**

- **Easter Egg Hunt** — starts Apr 18, 10:00 UTC
- **Community Tournament** — starts Apr 20, 18:00 UTC
- **Anniversary Countdown** — starts Apr 22, 00:00 UTC
</div>
</Columns>
</Card>

<Card title="Moderation queue">
<Columns>
<div>
**Player reports** <Badge tone="danger">412 awaiting review</Badge>

- Cheating: 187
- Toxic chat: 156
- Exploit abuse: 44
- Other: 25

Average wait time: 3.2 hours
</div>
<div>
**Ban appeals** <Badge tone="warning">89 awaiting review</Badge>

- First-time offenders: 61
- Repeat offenders: 28

Average wait time: 8.7 hours
</div>
</Columns>
<Button variant="secondary">Open moderation queue</Button>
</Card>

<Card title="In-game currency inflation">
<Chart type="line" x="Week" y="Currency units in circulation (millions)">
| Week | Gold | Gems |
|---|---|---|
| W1 | 42.1 | 8.2 |
| W2 | 43.8 | 8.5 |
| W3 | 45.2 | 8.9 |
| W4 | 47.0 | 9.3 |
| W5 | 48.6 | 9.8 |
| W6 | 50.1 | 10.2 |
</Chart>
<Callout tone="warning" title="Gold inflation rising">Gold supply grew 19% in 6 weeks, outpacing the 11% player growth. Consider adding gold sinks in the next patch.</Callout>
</Card>

<Card title="Running experiments">
<Tabs>
<Tab title="Experiment A — Starter Bundle Price">
**Hypothesis:** Lowering starter bundle from $9.99 to $7.99 increases conversion without hurting revenue per paying user.

**Status:** Running — Day 12 of 21

| Metric | Control ($9.99) | Variant ($7.99) |
|---|---|---|
| Conversion rate | 2.1% | 2.8% |
| Revenue per user | $0.31 | $0.29 |
| Total revenue | $41,220 | $43,860 |

<Callout tone="success" title="Verdict pending">Conversion up 33%, revenue up 6.4%. Looks promising — let it run to completion.</Callout>
</Tab>
<Tab title="Experiment B — Daily Reward Streak">
**Hypothesis:** A 7-day reward streak with escalating bonuses increases day-7 retention.

**Status:** Running — Day 9 of 14

| Metric | Control | Variant |
|---|---|---|
| D1 retention | 42% | 44% |
| D7 retention | 18% | 23% |
| Avg session length | 35.8 min | 36.2 min |

<Callout tone="info" title="Early signal">D7 retention up 5 points. Strong early signal — consider rolling out to all players if it holds.</Callout>
</Tab>
</Tabs>
</Card>

<Card title="Patch notes draft">
<Form name="patch-notes">
<Input label="Version" name="version" placeholder="3.2.2" />
<TextArea label="Notes" name="notes" rows="10" placeholder="- Fixed crash on Android 14 devices&#10;- Reduced gold reward in daily quests (inflation fix)&#10;- New: Easter Egg Hunt event (Apr 18)" />
<Button>Save draft</Button>
<Button variant="secondary">Preview</Button>
<Button variant="tertiary">Discard</Button>
</Form>
</Card>

<Card title="Region focus">
<Select label="Focus region" options="All regions | NA East | NA West | EU West | EU East | Asia Pacific | South America" placeholder="Select region to focus" />
<Callout tone="neutral" title="What focus does">Filters all metrics above to the selected region, highlights region-specific alerts, and pins the region's server status to the top of the dashboard.</Callout>
<Button>Apply focus</Button>
</Card>

<Card title="Hotfix deployment">
<Callout tone="danger" title="Ready to ship">Hotfix 3.2.2 — fixes Android crash, EU-West memory leak, and gold duplication exploit.</Callout>

| Check | Status |
|---|---|
| Build verified | <Badge tone="success">Passed</Badge> |
| Crash-free session rate | 99.7% |
| Playtesting | <Badge tone="success">Passed</Badge> |
| Store approval | <Badge tone="success">Approved</Badge> |

<Button variant="danger">Ship hotfix</Button>
<Button variant="secondary">Schedule for off-peak</Button>
</Card>

<FollowUps>
- Show me the detailed breakdown for EU-West latency issues
- What's in the current patch notes draft?
- Compare this week's revenue to last week
- Which items are underperforming in the shop?
</FollowUps>