# Support lead's morning view

<Button href="/tickets/new" variant="primary" icon="plus">New ticket</Button>

<Card title="Queue overview" subtitle="Live as of 9:00 AM">
<Columns>
<Stat label="Open tickets" value="23" change="+3 since yesterday" icon="ticket" />
<Stat label="Avg first response" value="1h 24m" change="-12m vs last week" icon="timer" />
</Columns>
</Card>

<Card title="Recent tickets" subtitle="Latest 5 in the queue — use the second tab to narrow to high priority">
<Tabs>
<Tab title="All tickets">
| Ticket | Subject | Customer | Received | Priority |
|---|---|---|---|---|
| #4821 | Password reset not arriving | jenna@acme.co | 8:41 AM | <Badge tone="danger">High</Badge> |
| #4820 | Billing charge on canceled plan | marcus@bright.dev | 8:35 AM | <Badge tone="warning">Medium</Badge> |
| #4819 | API key rotation failed | priya@nimbus.io | 8:22 AM | <Badge tone="info">Low</Badge> |
| #4818 | Unable to upload avatar | tom@kepler.org | 8:04 AM | <Badge tone="danger">High</Badge> |
| #4817 | Export stuck at 98% | sara@lumen.app | 7:52 AM | <Badge tone="warning">Medium</Badge> |
</Tab>
<Tab title="High priority only">
| Ticket | Subject | Customer | Received | Priority |
|---|---|---|---|---|
| #4821 | Password reset not arriving | jenna@acme.co | 8:41 AM | <Badge tone="danger">High</Badge> |
| #4818 | Unable to upload avatar | tom@kepler.org | 8:04 AM | <Badge tone="danger">High</Badge> |
</Tab>
</Tabs>
</Card>