# Live-Ops Command Center

<Badge tone="success">Live</Badge>
<Badge tone="info">Build 5.4.2</Badge>
<Badge tone="warning">AP-Southeast degraded</Badge>

<Card title="Region focus" subtitle="Filters every global metric below to a single server region">
<Form name="region-focus">
<Select label="Focus on one region" options="All regions | NA-East | NA-West | EU-West | EU-Central | AP-Southeast | SA-East" placeholder="All regions" required="false" />
<Button>Apply focus</Button>
</Form>
</Card>

<Card title="Global live pulse" subtitle="Refreshed every 10 seconds · All times UTC">
<Columns>
<Stat label="Players online right now" value="84,231" change="+12.4%" note="vs 1 hour ago" tone="success" icon="users" />
<Stat label="Daily active players" value="2,104,388" change="+3.1%" note="vs yesterday" tone="info" icon="calendar" />
<Stat label="Monthly active players" value="9,472,661" change="+5.8%" note="vs last month" tone="info" icon="chart-line" />
</Columns>
<Columns>
<Stat label="Revenue today" value="$431,208" change="+8.2%" note="vs yesterday" tone="success" icon="chart-line" />
<Stat label="Revenue per user" value="$0.21" change="+4.9%" note="ARPDAU, 7-day avg" tone="success" icon="chart-line" />
</Columns>
</Card>

<Card title="Session length" subtitle="Average session length over the past two weeks">
<Chart type="line" x="Day" y="Avg session (min)">
| Day | Avg session (min) |
|---|---|
| May 27 | 38.2 |
| May 28 | 39.1 |
| May 29 | 37.8 |
| May 30 | 41.3 |
| May 31 | 44.6 |
| Jun 1 | 46.2 |
| Jun 2 | 43.5 |
| Jun 3 | 42.1 |
| Jun 4 | 45.8 |
| Jun 5 | 47.0 |
| Jun 6 | 44.9 |
| Jun 7 | 45.2 |
| Jun 8 | 48.3 |
| Jun 9 | 49.1 |
</Chart>
</Card>

<Card title="Best-selling items" subtitle="Today's top items by units sold">
| Item | Category | Units sold | Revenue |
|---|---|---|---|
| Ember Phoenix Mount | Cosmetic | 12,482 | $249,640 |
| 2,000 Gems Pack | Currency | 18,201 | $91,005 |
| Lunar Scythe | Cosmetic | 9,874 | $98,740 |
| Starter Booster Bundle | Progression | 7,230 | $72,300 |
| Battle Pass 12 | Progression | 6,512 | $130,240 |
</Card>

<Card title="Server region health" subtitle="Live status, latency, load, and active players by region">
| Region | Health | Latency | Load | Online |
|---|---|---|---|---|
| NA-East | Healthy | 28 ms | 74% | 31,240 |
| NA-West | Maintenance | — | 0% | 0 |
| EU-West | Healthy | 41 ms | 68% | 22,118 |
| EU-Central | Degraded | 57 ms | 83% | 14,907 |
| AP-Southeast | Outage | 132 ms | 96% | 8,102 |
| SA-East | Degraded | 118 ms | 86% | 8,221 |

<Callout tone="danger" title="AP-Southeast">Automatic instance scale-up in progress. Login queue is at 4 minutes.</Callout>

<Card title="Crash rate by app version" subtitle="Crash rate as a percentage of active sessions">
<Chart type="bar" x="Version" y="Crash rate %">
| Version | Crash rate % |
|---|---|
| 5.4.2 | 0.18 |
| 5.4.1 | 0.22 |
| 5.4.0 | 0.41 |
| 5.3.9 | 0.29 |
| 5.3.8 | 0.83 |
</Chart>
</Card>

<Card title="Live events" subtitle="Running and upcoming live-ops events">
<Tabs>
<Tab title="Running">
- **Summer Skirmish** — ends in 2d 4h · 68,203 players active
- **Double XP Weekend** — ends Sunday 23:59 UTC
- **Crownfall Rites** — ends in 5h 12m
</Tab>
<Tab title="Upcoming">
- **Boss Rush: Void Tyrant** — starts Jun 21, 10:00 UTC
- **Founder's Sale** — starts Jun 24, 00:00 UTC
- **Guild Brawl Prelims** — starts Jun 28, 18:00 UTC
</Tab>
</Tabs>
</Card>

<Columns>
<Card title="Player reports awaiting review" subtitle="38 open reports · Oldest pending 4h">
| Case | Type | Player | Age | Priority |
|---|---|---|---|---|
| #28412 | Cheating | Velox_93 | 4h | High |
| #28413 | Verbal abuse | LinaAlt | 47m | Med |
| #28418 | Exploit | G4merT | 12m | Low |
</Card>
<Card title="Ban appeals awaiting review" subtitle="12 open appeals · Oldest pending 3h">
| Appeal | Player | Submitted | Priority |
|---|---|---|---|
| #9191 | NovaPulse | 2h | Med |
| #9193 | Curfew | 35m | High |
| #9196 | Wispheart | 8m | Low |
</Card>
</Columns>

<Card title="In-game currency inflation" subtitle="Monthly gem supply inflation index, Dec = 100">
<Chart type="area" x="Month" y="Inflation index">
| Month | Inflation index |
|---|---|
| Dec | 100 |
| Jan | 102 |
| Feb | 105 |
| Mar | 109 |
| Apr | 114 |
| May | 121 |
| Jun | 129 |
</Chart>
</Card>

## Running experiments

<Columns>
<Card title="Experiment 01: Dynamic Bundle Pricing" subtitle="20% price discount for disengaged players">
<Badge tone="success">Significant</Badge>

| Metric | Control | Variant |
|---|---|---|
| Sample | 120,004 | 119,796 |
| ARPU | $0.18 | $0.23 |
| Conversion | 4.1% | 5.2% |
| Confidence | — | 99.7% |
</Card>
<Card title="Experiment 02: Boss Difficulty Rework" subtitle="+15% HP, +20% loot on raid bosses">
<Badge tone="warning">Inconclusive</Badge>

| Metric | Control | Variant |
|---|---|---|
| Sample | 88,210 | 88,104 |
| Session length | 38.2m | 41.5m |
| D1 retention | 44.8% | 45.1% |
| Confidence | — | 92.1% |
</Card>
</Columns>

<Columns>
<Card title="Draft patch notes" subtitle="Prepare the next release notes">
<Form name="patch-notes">
<Input label="Title" name="patch_title" placeholder="6.5.0 — Season of the Void" />
<TextArea label="Patch notes" name="patch_notes" rows="8" placeholder="## Highlights&#10;- New boss: The Void Tyrant&#10;- Balance changes&#10;- Bug fixes" hint="Supports Markdown · type /patch to insert known issues" />
<Button>Save draft</Button>
<Button variant="secondary">Send to review</Button>
</Form>
</Card>
<Card title="Ship hotfix" subtitle="Deploy a hotfix to selected regions">
<Callout tone="danger" title="Warning">Shipping a hotfix forces a client reload on affected game sessions.</Callout>
<Form name="hotfix">
<Input label="Build version" name="hotfix_build" placeholder="5.4.3-hotfix.1" />
<TextArea label="Hotfix notes" name="hotfix_notes" rows="3" placeholder="Fix: crash when opening profile..." />
<Switch label="Staged rollout" name="staged_rollout" value="false" hint="Enable to roll out to 10% of players first" />
<Button variant="danger">Ship hotfix</Button>
</Form>
</Card>
</Columns>