# Support Lead Dashboard

Good morning! Here's your queue snapshot as of 8:30 AM.

<Columns>
<Stat label="Open tickets" value="47" change="+3 vs yesterday" tone="info" icon="ticket" />
<Stat label="Avg first response" value="12 min" change="-2 min vs target" tone="success" icon="clock" />
</Columns>

<Card title="Queue filters">
<Switch label="High priority only" name="high-priority-filter" value="false" hint="Show only P1 and P2 tickets" />
</Card>

<Card title="Most recent tickets" subtitle="Last 5 created">
| ID | Subject | Priority | Status | Assignee | Created |
|---|---|---|---|---|---|
| #3241 | Payment failure on checkout | P1 | Open | — | 8:12 AM |
| #3240 | SSO login loop (Enterprise) | P2 | In progress | Maya Chen | 7:58 AM |
| #3239 | Export CSV missing columns | P3 | Open | — | 7:45 AM |
| #3238 | Mobile app crash on iOS 17.4 | P1 | Open | — | 7:30 AM |
| #3237 | Billing portal shows wrong plan | P2 | Waiting on customer | Alex Rivera | 7:15 AM |
</Card>

<Card title="Quick actions">
<Button variant="primary" icon="plus">Open new ticket</Button>
<Button variant="secondary" icon="filter">Bulk triage</Button>
<Button variant="tertiary" icon="download">Export queue</Button>
</Card>